Shipping Policy

We strive to ensure fast and secure shipping for all our customers. Below are the details of our shipping process and delivery times.

Order Processing & Tracking

All orders are processed within 24 business hours and shipped within 2 business days.
Once your order has shipped, you will receive an email with a tracking number within 2 business days.
Please note: We are unable to ship to armed forces addresses (APO/FPO).

United States: 2-5 business days from the date of shipment.
International Orders: 6-10 business days (in rare cases, up to 14 business days due to customs delays).

We recommend keeping an eye on your tracking information for real-time updates.

If your order contains multiple items, they may be shipped separately, each with its own tracking number.

United States: Free Shipping on all orders.
International Orders: Shipping costs are calculated at checkout based on your location.

All products are shipped from our fulfillment center in the USA:
📍 7200 Intermodal Dr, Louisville, KY 40258, USA

If you have any questions or need assistance with your order, feel free to contact us at support@vionentus.com.